Client
How a boutique Thai decor brand became the only result returned by every major AI platform in its category.
ThaiHomeShop had a low domain rating and almost no AI recognition when we started. Gemini, Claude, Copilot, Grok and Perplexity returned larger generic competitors or didn't return Thai decor brands at all. After the engagement, ThaiHomeShop was the only Thai decor brand mentioned across all five platforms tested. 97.1% AI Share of Voice in category. 2,200 organic visits per month. 45 new keywords in top-3 positions.
Genuine specialist retailer. Low domain rating. Effectively invisible to AI.
ThaiHomeShop sold artisan-made decor sourced from Thai makers: rattan lighting, bamboo pieces, boho textiles, traditional crafts. A genuine specialist in a category where most competitors are dropshippers or generic home goods stores.
The problem was domain rating. ThaiHomeShop was new enough that traditional SEO would have been a slow grind. Every AI platform we tested returned the larger generic competitors instead: no Thai-specific brand showing up, sometimes no Thai decor brand at all. The entity signals weren't there. AI had no clear understanding of what materials the store sold, what the brand stood for, or which markets it served.
Our task was to skip the domain-rating race entirely. Build clean entity signals AI could read, then build the content depth and topical structure that would make AI recommend a specialist over a generalist regardless of how new or small the site was.
Discover, then Authority.
A Discover one-off setup defined the entity AI needed to understand the brand. An ongoing Authority retainer then built the topical content depth and international structure that made AI consistently recommend ThaiHomeShop above larger generic competitors across all five platforms.
Built a complete entity map.
AI had no clear picture of what ThaiHomeShop was. Discover defined the brand completely: materials, product types, themes, brand identity, provenance. In formats AI can read and trust globally.
- Complete entity map covering materials, item types, themes and uses
- llms.txt defining brand, product categories, materials and sustainability attributes
- Organisation and Product schema across all key categories with material ontology mapping
- Brand identity defined: artisan-crafted Thai decor, eco-friendly, handmade
- Knowledge graph foundations connecting brand, category, location and audience
- Key category page rewrite optimised for AI extraction and buying-intent answers
- 10-page audit deck prioritising the work for the Authority retainer
Built category authority globally.
The Authority retainer structured the site so AI could clearly understand the brand's expertise and recommend it with confidence across every relevant buying query, in any market.
- Provenance content added: Thai artisans, natural materials, production context
- Topical authority map covering rattan lighting, bamboo decor, boho decor, Thai textiles, wall decor
- Two AI-ready page upgrades per month restructuring category pages for AI extraction
- Six expert articles per month structured around real buying queries in each target market
- Three high-authority citations per month in home decor and sustainability publications
- Cannibalisation audit consolidating competing pages into clear authority topics
- Author and brand schema maintenance reinforcing E-E-A-T signals
- International SEO context built for US, DE, ES, FR and NL market visibility
Low domain rating shouldn't lock a specialist brand out of category leadership. Entity signals and topical depth let AI recognise expertise regardless of how old the domain is.
Book a CallRecommended across every AI platform we tested.
Each of the screenshots below is reproducible. Open any of the platforms and ask the same buying query. ThaiHomeShop still returns.
Questions about AI share of voice for eCommerce.
See where your brand stands in your category.
Book a free 20-minute call. We'll run a live AI check across the major platforms and tell you what's getting in the way of recommendations.
No slides. No pitch deck. Just a live search and a direct read of the results.